Frequently Asked Questions

Last Updated: October 29, 2026

What do you sell?

Fishing rods and combos, fishing bags and storage, and fishing accessories.

Are the products made by this store?

We are an independent retailer and do not claim to manufacture products unless expressly stated on a product page.

Where do you ship?

Within the United States, subject to checkout availability. Standard shipping is free.

How long does delivery take?

Processing is usually 1–2 business days, followed by approximately 2–4 business days in transit.

How do I return an item?

Contact us within 30 calendar days after delivery. Approved returns receive a prepaid label; there is no restocking fee and we do not offer exchanges.

When is a refund issued?

Within 10 calendar days after receiving and inspecting an approved return, to the original payment method. Banks may take additional time.

Truflyte
13230 SW 104th Ave, Miami, FL 33176, United States
(512) 819-2041 · support@truflyte.shop

Business correspondence address only. This is not a walk-in retail store.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.